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BMR CLIENT INFORMATION

Privacy Policy

Clear terms and transparent data practices for the BMR Virtual Consulting experience.

Privacy practices at a glance

BMR Executive Business Consulting uses information only for defined business purposes connected to consultation, account access, requested communications, payment administration, security, and service improvement.

  • Information provided by clients: contact details, business profile information, consultation questions, form responses, and files intentionally submitted for service delivery.
  • Service and technical information: consultation records, plan and usage records, support communications, device and browser information, approximate location, IP address, and security logs.
  • AI and live consultation processing: prompts, voice, video, context, transcripts, or responses may be processed by providers needed to operate the requested AI consultation.
  • Limited service-provider sharing: hosting, authentication, payments, email, analytics, AI processing, live-avatar technology, storage, automation, security, and support providers may process information for their assigned service.
  • Client choices: camera and microphone access require device permission, and clients should not submit secrets or information they are not authorized to disclose.
  • Privacy requests: requests may be submitted through BMR’s published contact method and may require identity verification before completion.

Last updated: August 8, 2026


1. Overview

This Privacy Policy explains how BMR Executive Business Consulting collects, uses, shares, and protects information when you visit BMRVirtualConsulting.com, communicate with Marcus or another virtual specialist, create an account, request an audit, or purchase a service.


2. Information we collect

We may collect contact details, account information, business profile information, consultation questions, authorized website or social links, uploaded files, form responses, consultation transcripts or summaries, plan and usage records, support communications, and technical information such as device, browser, approximate location, IP address, and security logs.


3. Payment information

Payments are handled by the checkout provider selected at purchase, such as Stripe or PayPal. BMR may receive transaction identifiers, status, amount, plan, and limited billing details, but BMR does not require you to place full payment-card numbers in ordinary website forms or consultation messages.


4. AI and live-avatar processing

When you use Marcus or a specialist agent, your prompts, voice, video, consultation context, and responses may be transmitted to AI, live-avatar, hosting, transcription, automation, or communication providers needed to deliver the experience. Camera and microphone access requires your device permission. Do not share secrets or information you are not authorized to disclose.


5. How we use information

We use information to provide and continue consultations, personalize recommendations, prepare growth audits and deliverables, maintain accounts, measure conversational minutes and credits, process purchases, send requested communications, operate specialist handoffs, improve service quality, prevent abuse, secure the platform, comply with law, and enforce agreements.


6. When we share information

We may share information with service providers that perform hosting, authentication, payments, email delivery, analytics, AI processing, live-avatar conversations, storage, automation, security, and customer support. We may also disclose information when required by law, to protect rights and safety, during a business transaction, or with your direction or consent. BMR does not sell personal information for money.


7. Cookies and similar technologies

The site may use cookies, session storage, and similar technologies for sign-in, security, preferences, consultation continuity, usage limits, performance, and analytics. Browser controls may limit some technologies, but doing so can affect site functions.


8. Retention

We retain information only as long as reasonably necessary for the purposes described here, including service delivery, account continuity, transaction records, security, dispute resolution, and legal obligations. Retention periods vary by data type and provider.


9. Security

BMR uses reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system is completely secure. You are responsible for protecting your account credentials and promptly reporting suspected unauthorized access.


10. Your choices and privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or limitation of certain processing, and to appeal or complain to a regulator. Some records may be retained where legally permitted or required. You may unsubscribe from promotional email using the link provided in the message.


11. California notice

California residents may have rights concerning categories of personal information collected, sources, business purposes, recipients, access, correction, deletion, and non-discrimination. BMR does not knowingly sell or share personal information for cross-context behavioral advertising as those terms are defined by California law.


12. Children's privacy

The consulting service is intended for adults and business users and is not directed to children under 13. BMR does not knowingly collect personal information from children under 13 through this service.


13. External services

Links to outside websites and services are governed by their own privacy practices. BMR is not responsible for an external provider's content or privacy practices.


14. Changes to this policy

BMR may update this policy as the service, technology, or legal requirements change. The revised date at the top identifies the current version. Material changes will be communicated when required.


15. Contact

Privacy questions or requests may be submitted through the contact method published on BMRVirtualConsulting.com. We may need to verify your identity before completing a request.

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